Khaki Epsom Strap

$575.34
Shipping calculated at checkout.
Shipping & Returns

Row content

Domestic Orders (Hong Kong):

We are pleased to offer free shipping for all local orders within Hong Kong via SF Express. Our goal is to ensure that your order reaches you as swiftly and securely as possible. Once your order has been processed and dispatched, it typically takes 1 to 2 business days for delivery. You will receive a shipping confirmation email with a tracking number once your order is on its way. If you have any special delivery instructions or require additional assistance, please do not hesitate to contact our customer service team.

International Orders:

For our international customers, we provide reliable and efficient shipping through SF Express. We understand the importance of timely delivery, which is why we aim to dispatch international orders promptly. Once shipped, international deliveries usually take 7 to 10 business days to arrive, depending on your location.

We also offer free shipping for all international orders over USD 380. This means that you can shop to your heart's content without worrying about additional shipping costs. To track your order, you will receive a shipping confirmation email with a tracking number once your package has been dispatched.

Additional Information:

  • Order Processing: Please allow 1-2 business days for order processing before your shipment is dispatched. Orders placed over the weekend or on holidays will be processed the next business day.
  • Customs and Duties: For international orders, please be aware that customs and import duties may apply. These charges are the responsibility of the recipient and vary by country. We recommend checking with your local customs office for further information.
  • Tracking Your Order: Once your order has been shipped, you will receive an email with a tracking number and a link to the courier's website. This will allow you to monitor the status of your delivery in real-time.
  • Shipping Delays: While we strive to deliver your order within the estimated time frame, there may be occasional delays due to unforeseen circumstances such as weather conditions, customs clearance, or other logistical issues. We appreciate your understanding and patience in such cases.

We are committed to providing an excellent shopping experience, and ensuring that your order arrives safely and promptly is a top priority for us. If you have any questions or need further assistance, please feel free to contact our customer service team.

Thank you for choosing us for your shopping needs!
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Shipping Policy

Domestic Orders (Hong Kong):

We are pleased to offer free shipping for all local orders within Hong Kong via SF Express. Our goal is to ensure that your order reaches you as swiftly and securely as possible. Once your order has been processed and dispatched, it typically takes 1 to 2 business days for delivery. You will receive a shipping confirmation email with a tracking number once your order is on its way. If you have any special delivery instructions or require additional assistance, please do not hesitate to contact our customer service team.

International Orders:

For our international customers, we provide reliable and efficient shipping through SF Express. We understand the importance of timely delivery, which is why we aim to dispatch international orders promptly. Once shipped, international deliveries usually take 7 to 10 business days to arrive, depending on your location.

We also offer free shipping for all international orders over USD 380. This means that you can shop to your heart's content without worrying about additional shipping costs. To track your order, you will receive a shipping confirmation email with a tracking number once your package has been dispatched.

Additional Information:

  • Order Processing: Please allow 1-2 business days for order processing before your shipment is dispatched. Orders placed over the weekend or on holidays will be processed the next business day.
  • Customs and Duties: For international orders, please be aware that customs and import duties may apply. These charges are the responsibility of the recipient and vary by country. We recommend checking with your local customs office for further information.
  • Tracking Your Order: Once your order has been shipped, you will receive an email with a tracking number and a link to the courier's website. This will allow you to monitor the status of your delivery in real-time.
  • Shipping Delays: While we strive to deliver your order within the estimated time frame, there may be occasional delays due to unforeseen circumstances such as weather conditions, customs clearance, or other logistical issues. We appreciate your understanding and patience in such cases.

We are committed to providing an excellent shopping experience, and ensuring that your order arrives safely and promptly is a top priority for us. If you have any questions or need further assistance, please feel free to contact our customer service team.

Thank you for choosing us for your shopping needs!
Return & Refund Policy

We strive to ensure that you receive your order in perfect condition. If you receive a damaged or defective item, we offer a straightforward return policy.

Returns:

  • Time Frame: You can return any damaged or defective item within 30 days of receiving your order.
  • Damaged Items: If the product you received is damaged or defective, please contact us immediately. We will arrange for a return and provide a replacement or a full refund.

How to Return a Damaged Item:

  1. Contact Us: Email our customer service team at [your email address] with your order number and a description of the damage. Please include photographs showing the damage.
  2. Receive Authorization: Our customer service team will provide you with a return authorization and instructions on how to send your item back to us.
  3. Ship the Item: Pack the item securely and send it to the address provided by our customer service team. We recommend using a trackable shipping service, as we cannot be responsible for items lost in transit.

Refunds:

  • Processing Time: Once we receive and inspect your returned item, we will notify you via email. If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
  • Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to a defective or damaged item.

Exchanges:

  • If you need to exchange a damaged or defective item for the same product, please follow the return process and indicate that you would like an exchange. We will send you a replacement item once we receive the original item.

Non-Returnable Items:

  • Certain items may not be eligible for return, including gift cards, downloadable software products, and personal care items. Please contact our customer service team for more information.

Product Guide

Lug Width

To measure the lug width and buckle size of a watch, follow these steps:

Measuring the Lug Width:

  1. Remove the Strap: If the strap is already attached, carefully remove it from the watch case.
  2. Use a Caliper or Ruler: Use a digital caliper for precise measurement or a ruler if a caliper is not available.
  3. Measure Between the Lugs: Place the caliper or ruler between the inside edges of the lugs (the part of the watch case where the strap is attached).
  4. Record the Measurement: Note the distance, which is typically measured in millimeters. This measurement is the lug width.

Measuring the Buckle Size:

  1. Locate the Buckle: Identify the end of the strap where the buckle is attached.
  2. Use a Caliper or Ruler: Use a digital caliper or a ruler to measure the inside width of the buckle where the strap is attached.
  3. Measure the Inside Width: Place the caliper or ruler inside the buckle, measuring the distance between the inner edges.
  4. Record the Measurement: Note the distance in millimeters. This measurement is the buckle size.

Example:

  • If the distance between the lugs measures 20mm, then the lug width is 20mm.
  • If the inside width of the buckle measures 16mm, then the buckle size is 16mm.

These measurements ensure that you choose the correct strap and buckle sizes for your watch.

 
Size

To measure your wrist size, follow these steps:

  1. Gather a Measuring Tool:

    • You can use a flexible measuring tape, a piece of string, or a strip of paper.

  2. Wrap Around Your Wrist:

    • If you are using a measuring tape, wrap it around your wrist just above the wrist bone (where you would normally wear your watch). Make sure it is snug but not too tight.
    • If you are using a piece of string or paper, wrap it around your wrist in the same way, and then mark or cut where the end meets the rest of the string or paper.

  3. Measure the Length:

    • If you used a measuring tape, simply read the measurement.
    • If you used a piece of string or paper, lay it flat and measure the length with a ruler.

  4. Record the Measurement:

    • Note the measurement in either inches or centimeters, depending on your preference.

Example:

  • If the measurement reads 7 inches (or 18 cm), then your wrist size is 7 inches (or 18 cm).

Tips:

  • For a more accurate fit, measure your wrist at different times of the day, as wrist size can vary with temperature and activity.
  • When choosing a watch strap, consider adding a little extra length (about 0.5 inches or 1.5 cm) to ensure comfort.

This measurement will help you select the appropriate size for watch bands or bracelets, ensuring a comfortable and secure fit.

To choose the right watch strap based on your wrist size, refer to the following guide using the wrist size chart:

Wrist Size Chart:

  • XS: 95/55 (12.5cm - 16cm)
  • S: 105/65 (14cm - 18cm)
  • M: 115/75 (15.5cm - 20cm)
  • L: 125/85 (17cm - 22cm)
  • XL: 135/95 (18.5cm - 24cm)

How to Choose the Right Strap:

  1. Measure Your Wrist:

    • Use a measuring tape, piece of string, or strip of paper to measure your wrist circumference as described previously.

  2. Determine Your Size Range:

    • Compare your wrist measurement to the size chart to determine the range that includes your wrist size.

  3. Select the Midpoint:

    • For the most comfortable and versatile fit, choose the strap size where your wrist measurement falls in the middle of the specified range.

Example:

  • If your wrist measures 16.5cm, you would look at the size chart and find the range that includes 16.5cm.
    • XS: 12.5cm - 16cm (your size is slightly above this range)
    • S: 14cm - 18cm (your size is within this range)
    • M: 15.5cm - 20cm (your size is also within this range)

For the most comfortable fit:

  • S size range (14cm - 18cm) has your wrist measurement near the middle.
  • Alternatively, M size range (15.5cm - 20cm) also fits, with your wrist measurement more towards the lower end.

Therefore, for a wrist measurement of 16.5cm, you should choose size S (105/65) for a balanced fit. If you prefer a slightly longer strap or anticipate wrist swelling, you can consider size M (115/75).

This method ensures that your watch strap will fit comfortably and securely.
Lug End

Watches with shorter lugs are ideal for pairing with curved watch straps. These designs typically feature a closer distance between the case and the lugs, making curved straps a perfect fit. Brands such as Ming Watch, F. P. Journe, Daniel Roth, and H. Moser & Cie. are excellent examples of this design philosophy. Their watches benefit from the snug fit and enhanced aesthetic provided by curved straps.

Another situation where curved watch straps are suitable is when the watch case has sharp edges that could potentially damage the strap. Using a curved strap can help avoid this issue by providing a better fit and reducing the risk of the strap being scratched or worn out by the case's sharp edges.

To determine if a watch is suitable for curved straps, draw a straight line between the holes on both sides where the strap attaches. If this line is less than 3mm away from the watch case, a curved strap is appropriate. Otherwise, a straight strap is more suitable.
Padding Style
The Half Padded watch strap features a 2.5mm thick soft genuine leather padding core, designed to enhance the strap's dimensionality and give it a more structured appearance. If you prefer a more understated aesthetic, the Non Padded option would be a better fit for you.
What Will You Get?

  1. Leather Strap x2:

    • Long Strap: 7 holes with 1.5mm diameter
    • Short Strap: 2 loops with 5mm width
    • Thickness: 2-2.3mm

  2. Quick Release Spring Bar x2:

    • Thickness: 1.5mm

  3. Stainless Steel Buckle:

    • Pin Thickness: 1.5mm

  4. Packaging:

    • Plastic Package

Summary:

You will receive two leather straps, each with a thickness of 2-2.3mm. The long strap has seven holes, and the short strap includes two loops with a width of 5mm. The straps will come with two quick release spring bars, each 1.5mm thick. Additionally, the order includes a stainless steel buckle with a 1.5mm pin. Everything will be packaged in a protective plastic package.